1. Return Eligibility

• Returns must be requested within [7–14] days of receiving your order.

• Item must be unused, in original condition, and in original packaging.

• Proof of purchase is required (order number or receipt).

• Items that are damaged due to misuse or not in resale condition are not eligible for return.

2. Non-Returnable Items

• Opened or used appliances

• Spare parts or accessories

3. Refund Process

• Once your return is received and inspected, we will notify you by email.

• If approved, refunds are processed to your original payment method within [5–7 business days].

• Shipping fees are non-refundable, unless the return is due to a mistake on our end.

4. Return Shipping

• Customers are responsible for return shipping costs unless the product was defective or incorrect.

• For damaged or defective items, please contact us with photos and details at  +961 78 721 941 or info@hajjarshop.com within 24 hours of delivery.